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At around 15:45 on Sunday 05/07/2026 the Vodafone broadband service stopped working.
The home automation system reported that DSL connection had failed.
Vodafone broadband support were telephoned and they confirmed that the service had been disconnected.
No confirmation of the disconection was received from Vodafone.


Calls to Vodafone on 05/07/2026 and 06/07/2026 to complain about the service being suspended
1hr 50mins in total without any progress being made

Date Time Duration # called
14/07/2026 08:58 02:21:50 443333040191
06/07/2026 15:57 00:17:35 443333040191
05/07/2026 16:07 01:13:18 443333040191
05/07/2026 16:05 00:01:15 443333040191
05/07/2026 16:05 00:00:12 443333040191
05/07/2026 15:46 00:18:01 443333040191



Bill received on 11/07/2026 for £51.00 even though Vodafone not supplying service
No bill showing on account on Vodafone website